Refund & Cancellation Policy

If you change your mind before our team begins crafting your card, email us and we will cancel and refund you in full.

If your delivered card has a mistake or doesn’t match what you ordered, tell us within 7 days and we will fix it free of charge. If we cannot make it right, we will offer a full or partial refund.

Because the finished card is a completed custom digital product, we’re generally unable to offer refunds once it has been crafted and delivered, except in the cases above. We’d always rather fix it than leave you unhappy, so reach out.

Email [hello@auracards.fun] with your order details (the recipient name and the contact you used). Approved refunds are returned to your original payment method via Razorpay, typically within 5 to 7 business days.